Guests can expect spacious guestrooms filled with modern amenities, including Japanese heated water bidets. The hotel also features two restaurants offering authentic Japanese cuisine, from sushi bar delicacies to fresh bread and coffee. Additionally, the hotel offers a rewards program for return guests.
The hotel is conveniently located in downtown LA's Little Tokyo district, within walking distance of local restaurants, grocery markets, and nightlife. It is also near train stations, business centers, entertainment, and other downtown LA attractions. The LA Metro station provides easy access to popular attractions like Hollywood, Universal Studios, Pasadena, and Santa Monica.
The staff at the hotel is described as attentive and courteous, looking after every guest's need. The front desk staff is ready to assist with directions, dining options, and extra amenities. Guests can expect a warm and inviting atmosphere with a cheerful welcome upon arrival.
Guests have praised the hotel's rooms for being very nice, clean, and tastefully decorated. The rooms are surprisingly spacious for a downtown venue, with comfortable beds and modern, spotless bathrooms. Some rooms offer views of the downtown skyline, and the hotel offers excellent dine-in and cafe food options on-site.
Guests have found the hotel to be an incredible value given its location and consistently high level of service. Many guests would not hesitate to stay at the hotel again on their next visit to LA and highly recommend it. The hotel is described as clean, convenient, and offering excellent service.